fleet services and management

When it comes to choosing between changing the oil for individuals driving their personal SUVs or for fleet delivery vehicle managers you’ve got to consider the full time, not just the amount of money charged per vehicle. It might be enticing to change the oil for V-8 SUV owners at $45.00 a pop, as opposed to deal with the cutthroat competition of bidding on fleet oil change services, but you’ve to consider something; “The Money Is In the Time and Process, Not the Unit Charge Rate,” so, let’s talk.

You see, soon ago, I was reminded of the significance of production in the services business, when I was asked with a start-up entrepreneur of on-site auto maintenance. He asked point blank; “Just how many oil changes may be completed with a decent crew (I am assuming 2 visitors to a crew/truck) within an 8 hour day making use of your trucks and methods?¬†gps vehicle tracking system

Okay, listed here is my experience; with full production – Six Sigma style – vehicles in a line (fleets) the clear answer is 100s with a staff of three. Personal cars, many different, you’ll need very competent auto mechanics with experience 5-6 per hour with 2 people maximum. Of course, there’s more to the story, in reality his next question was even blunter and I must say right on target too; “Do the trucks you use work on one vehicle at a time or multiple at the same time?”

When doing fleets you use an assembly line methodology, so first, you begin the motors on five vehicles, but you pop the hoods on 15 in the row. After 8-minutes, you turn fully off the first five, start the 2nd five, drain the first five drain plugs, you get the idea. Or, you use evacuation systems. It’s a procedure, the cash is in the “time” not the work or cost per unit. Travel time is job time by the way, including chasing parts, filters – especially when you’re paying automotive technicians to fetch oil filters, fuel filters, and such¬†transportation services.

Indeed, I’ve always instructed our crews on the requirement to honor the idea of JIT – just with time inventory, that is to state have the supplier, NAPA Auto Parts for example, deliver the filters needed to the work site, why pay to stock the filters, inventory them, transport them, when these auto part companies deliver and can do anything to earn your business? In the event that you will run a car business if you are working with private owners of SUVs or those in control of large fleets of vehicles, then you definitely need to operate it with production in mind. Please consider all this and think on it.


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